Director of Operations

Company: Digital Factory, Inc.
Location: Chicago
Posted on: October 31, 2024

Job Description:

DESCRIPTION: The Director of Operations will oversee the day-to-day administrative and operational functions of the company. This pivotal role ensures the smooth execution of business strategies and processes, with a focus on enhancing operational efficiency, cost-effectiveness, and service quality. The Director will collaborate with senior leadership to align operational practices with the company's strategic goals and lead a team to drive business performance and operational excellence.Department: Operations Reports to: Zahra Spencer, Location: Chicago, IllinoisTHIS POSITION WILL ENTAIL:

• Managing daily company operations to ensure a positive, safe, and profitable working environment.
• Implementing and reviewing operational policies and procedures.
• Assisting HR with recruiting when necessary, including staffing logistics, workforce development, and optimizing team productivity.
• Overseeing budgeting, reporting, planning, and auditing.
• Working with senior stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Ensuring all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Identifying opportunities to streamline business processes and systems.
• Translating strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual operating planning.
• Overseeing operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipating and tracking operational and tactical risks and providing strategic solutions.
• Other Duties as Assigned.DESIRED SKILLS QUALIFICATIONS:
• Proven ability to develop innovative solutions for increased productivity.
• Strong mastery of business operations and experience in managing all aspects of a business.
• Superior managerial and diplomatic skills.
• Excellent interpersonal, leadership, and decision-making skills.
• Advanced project management skills.
• Strong crisis management and problem-solving skills.
• Excellent ability to delegate responsibilities while maintaining organizational control.REQUIRED EDUCATION AND WORK EXPERIENCE:
• Bachelor's degree in Business Administration, Operations Management, or related field.
• At least 5 years of experience in operations management, with a proven track record in operational efficiency.PREFERRED QUALIFICATIONS:
• MBA or other relevant graduate degree.
• Experience in the industry in which the company operates.
• Proven track record of managing teams and projects to successfully meet and exceed expectations.CERTIFICATIONS:
• Project Management Professional (PMP), Certified Operations Manager (COM), Six Sigma Black Belt Certification, or similar certifications are advantageous but not required.WHO IS DIGITAL FACTORY:Digital Factory is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.Digital Factory is an Equal Opportunity Employer
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Keywords: Digital Factory, Inc., South Bend , Director of Operations, Executive , Chicago, Indiana