Service Advisor Float
Company: McMahon's Best One Tire & Auto Care
Location: Fort Wayne
Posted on: November 1, 2024
Job Description:
Description:The Service Advisor will be responsible for
scheduling appointments, helping customers with their automotive
needs and will act as the liaison between the customer and the
technician. The person in this role will float between the various
store locations.
Other job duties are as follows:
- Ensure paperwork is prepared for technicians immediately
- Ensure all paperwork is properly filled out, updated,
completed, and closed according to McMahon Tire and customer
standards; mileage, hours, unit #, PO, etc.
- Answer phones and greet and assist customers in a respectful
and timely manner.
- Operate point of sale system to create work orders and invoice
customers in a timely and efficient manner
- Compute sales prices, total purchases, and process
payments
- Maintain knowledge of current promotions, policies regarding
payment, exchanges and returns, and security practices
- Open and close cash registers, including counting money,
balancing drawers, and making deposits
- Generate computer bills
- Clean shelves, counters, and tables
- Will act as a fill-in at our other retail locations as
needed
- Meet the requirements outlined in the company's employee
handbook
- Other duties as needed
Requirements:
- Must perform duties and responsibilities in a safe manner.
- Ability to consistently follow store policies and
procedures.
- Ability to read and complete instructions.
- The ability to work in a fast-paced customer service-oriented
environment.
- Team-Player: Works well as a member of a group.
- Detail Oriented: Capable of carrying out a given task with all
details necessary to get the task done well.
- Valid driver's license with a safe driving history.
- High school diploma or GED is preferred.Physical Demands / Work
Environment:
- Lifting: Occasional lifting over 10 pounds
- Occasional squatting, bending, and twisting.
- Standing for extended periods of time.
- Environment: Temperatures range depending on the season.
Compensation details: 19-23 Hourly Wage
PI8176e415bb1e-37248-35773141
Keywords: McMahon's Best One Tire & Auto Care, South Bend , Service Advisor Float, Other , Fort Wayne, Indiana
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